Written by Alex Bredeen
Supportwave is pleased to announce the successful closure of its seed funding round, following their pre-seed round in late 2021. The capital injection will enable the IT Support resource platform to continue to deploy its industry leading strategic sourcing of IT Support Specialists.
The round of investment has been secured by industry leaders including High-Tech Gründerfonds, Big Sur Ventures and Fuel Ventures. The capital raised will propel Supportwave to expand its resource pool in an effort to gain significant market share in the SMB and Enterprise markets.
What is SupportWave
Founded in 2020, Supportwave pioneered a new approach to IT Skill Sourcing. Once an archaic and manual process, is now accessible at the click of a button by connecting you to the right IT support skills at the right time, for instant or long-term outsourced IT Support. Boasting a strong community of 5,000+ verified specialists, the team plans to triple this in the next 6 months.
Current partners include VISA, HSBC and Parliament Hill.
"We are thrilled to embark on the next chapter of our journey, supported by our incredible investors, partners and IT Specialists. This funding will play a vital role in bridging the skills gaps that many businesses are facing, whilst also spearheading the future of work by creating job opportunities within our community," says Supportwave Founder and CEO, Kelvin Wetherill.
“We invested in Supportwave because we have experienced the problem with ineffective IT Support services firsthand, finding traditional solutions outdated and ineffective. We were impressed by its exceptional user experience. The management team has an impressive background in IT services. We are convinced that Supportwave will be a game changer for the industry and excited to be on board for this journey.” Jose Miguel Herrero, Big Sur Ventures
"When Fuel Ventures led Supportwave's Pre-Seed investment round, we already knew the impact they would have on disrupting the traditional IT Support Services industry. We use them ourselves which gives us even more confidence that they are going to scale and take a large chunk of the $1.7T global IT services market. We are thrilled to be involved in their fundraising journey " Mark Pearson, Fuel Ventures
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